Overview of equipment*

3 shower wheelchairs
1 wheelchair stair lift
1 water wheelchair
1 disabled changing room
1 disabled WC in the ErlebnisBad
1 disabled shower in the ErlebnisBad
1 disabled WC in the ParadiseIsland
5 disabled parking spaces

*subject to availability

Accessibility Arrival

The HolstenTherme can be reached by car (disabled parking in front of the main entrance, disabled access to the entrance area) or by public transport (AKN) to the "HolstenTherme" stop, also disabled accessible (2 minutes walk).

The entrance area of the Therme is accessible at ground level. The automatic entrance doors are passable with wheelchairs.

Accompanying persons are primarily responsible for providing assistance (with entry B: admission free of charge).

If several wheelchair users arrive at the same time, there may be obstructions and restrictions due to the available capacity.

Accessibility AdventurePool

The WaterWorld has a wheelchair-accessible changing room, a disabled shower with shower seat and disabled Toilet (there may be waiting times). The AdventurePool, ParadiseIsland pool, SoleRelaxPool and sports pool are accessible via steps into the water. It is not possible to bypass the pool completely. The whirlpools can be reached via ladders. The holiday pool in the outdoor area is accessible via a staircase.

A water wheelchair is available for easier entry into the water in all pools. Please speak to our staff.

In summer, the PalmenGarten can be used barrier-free.

The passage to the warm water outdoor pool is not barrier-free. Paradise Island has two further levels which are not barrier-free.

Accessibility SaunaWorld

The SaunaWorld is accessible through a wide door or two turnstiles. The interior of the SaunaWelt is mainly at ground level. A wheelchair accessible toilet is available at the new Mexico Sauna.

The oriental sun room and the eatery Mahira are accessible via a step.

La Mamounia is only accessible by stairs.

The showers in Casa da Ducha have a shower seat and a grab bar. They are at ground level and accessible with a shower wheelchair.

2 of 6 saunas are not wheelchair accessible due to stairs; all other saunas are wheelchair accessible to a limited extent.

The outdoor areas of SaunaWelt are conditionally wheelchair accessible.

Accessibility gastronomy

The Bistro Havana in the ErlebnisBad can be reached by wheelchair via a wheelchair stair lift on the 2nd level, the Mahira restaurant in the SaunaWelt can be reached via a step. The Bistro Bora Bora, including the outdoor terrace, can be reached at ground level.

Accessibility Website

HolstenTherme endeavours to design its website in accordance with the applicable accessibility legislation, in particular the requirements of the Barrier-free Information Technology Ordinance (BITV 2.0) and the Web Content Accessibility Guidelines (WCAG 2.1). The aim is to provide all people, regardless of their abilities, with easy access to the information and services on our website.

Status

This website is partially accessible. The requirements of WCAG 2.1 at conformance level AA are largely met. We are continuously working to further improve the accessibility of the content.

Accessibility measures

Texts and content: We endeavour to use clear and comprehensible texts that are easy to read.
Alternative texts for images: All relevant images and graphics are provided with descriptive alternative texts to make it easier for people with visual impairments to use them. e.V.
Contrasts and font sizes: The colours and contrasts of the website have been chosen so that they are clearly visible and accessible to all users. The font sizes can also be changed. Keyboard operability: The website can also be navigated entirely by keyboard without a mouse.
Forms and interactive elements: All forms on the website are designed to be easily understandable and accessible.

Despite our best efforts, it is possible that some content on our website is not yet fully accessible.

Feedback and contact

If you encounter any barriers or difficulties when using our website, we would be pleased to receive your feedback. You can contact us by e-mail or telephone:

E-mail: marketing@holstentherme.de

Telephone: 04191/91 22-0

Postal address: HolstenTherme GmbH - Norderstraße 8 - 24568 Kaltenkirchen

We endeavour to respond to all enquiries promptly and find solutions.

3 shower wheelchairs

1 wheelchair stair lift

1 water wheelchair

1 disabled changing room

1 disabled WC in the ErlebnisBad

1 disabled shower in the ErlebnisBad

5 disabled parking spaces

*subject to availability

Accessibility Arrival

The HolstenTherme can be reached by car (disabled parking in front of the main entrance, disabled access to the entrance area) or by public transport (AKN) to the "HolstenTherme" stop, also disabled accessible (2 minutes walk).

The entrance area of the Therme is accessible at ground level. The automatic entrance doors are passable with wheelchairs.

Accompanying persons are primarily responsible for providing assistance (with entry B: admission free of charge).

If several wheelchair users arrive at the same time, there may be obstructions and restrictions due to the available capacity.

Accessibility AdventurePool

A water wheelchair is available for easier entry into the water in all pools. Please speak to our staff.

In summer, the PalmenGarten can be used barrier-free.

The passage to the warm water outdoor pool is not barrier-free. Paradise Island has two further levels which are not barrier-free.

Accessibility SaunaWorld

The SaunaWorld is accessible through a wide door or two turnstiles. The interior of the SaunaWelt is mainly at ground level. A wheelchair accessible toilet is available at the new Mexico Sauna.

The oriental sun room and the eatery Mahira are accessible via a step.

La Mamounia is only accessible by stairs.

The showers in Casa da Ducha have a shower seat and a grab bar. They are at ground level and accessible with a shower wheelchair.

2 of 6 saunas are not wheelchair accessible due to stairs; all other saunas are wheelchair accessible to a limited extent.

The outdoor areas of SaunaWelt are conditionally wheelchair accessible.

Accessibility gastronomy

The Bistro Havana in the ErlebnisBad can be reached by wheelchair via a wheelchair stair lift on the 2nd level, the Mahira restaurant in the SaunaWelt can be reached via a step. The Bistro Bora Bora, including the outdoor terrace, can be reached at ground level.

Accessibility Website

Status

This website is partially accessible. The requirements of WCAG 2.1 at conformance level AA are largely met. We are continuously working to further improve the accessibility of the content.

Accessibility measures

Texts and content: We endeavour to use clear and comprehensible texts that are easy to read.

Alternative texts for images: All relevant images and graphics are provided with descriptive alternative texts to make it easier for people with visual impairments to use them. e.V.

Contrasts and font sizes: The colours and contrasts of the website have been chosen so that they are clearly visible and accessible to all users. The font sizes can also be changed. Keyboard operability: The website can also be navigated entirely by keyboard without a mouse.

Forms and interactive elements: All forms on the website are designed to be easily understandable and accessible.

Despite our best efforts, it is possible that some content on our website is not yet fully accessible.

Feedback and contact

If you encounter any barriers or difficulties when using our website, we would be pleased to receive your feedback. You can contact us by e-mail or telephone:

E-mail: marketing@holstentherme.de

Telephone: 04191/91 22-0

Postal address: HolstenTherme GmbH - Norderstraße 8 - 24568 Kaltenkirchen

We endeavour to respond to all enquiries promptly and find solutions.